A survey of vehicle repairers across the UK by The Motor Ombudsman has revealed the five most delayed areas of vehicle maintenance by customers.
Safety organisation Verification of Lubricant Specificatins (VLS) has issued a second warning about a non-compliant brake fluid that it says is still available in the UK market.
Plans to introduce biennial MOT testing in Northern Ireland, where there is a large backlog of tests required, will put lives at risk and undermine environmental aims, according to the Independent Garage Association.
HEVRA, the Hybrid and Electric Vehicle Repair Alliance, has launched a bodyshop membership programme designed to support workshops in efficiently handling electric vehicle (EV) repairs while maintaining high industry standards.
Halfords has thanked its departing chief executive for leading the business to become "an omnichannel motoring services super-specialist" as it announced his successor.
GTG Training Group and MG Motor UK have entered into a long-term partnership with the opening of a MG training centre in Glasgow, aimed at providing technicians with skills, qualifications, and hands-on experience.
Intelligent Motoring’s flagship brand MotorEasy has joined forces with This is Money, the Daily Mail Group’s personal finance website to launch a fully white-labelled Motoring Club for its 3.5 million-strong monthly users.
The IMI estimates that 11,000 technicians in the UK still need to complete the MOT Annual Assessment ahead of the deadline on March 31.
Workshop managers have expressed concern over the potential rule change that would introduce an advisory or automatic MOT failure for unresolved recalls.
Fleets in the East of England are the most likely to choose independent garages over franchise dealers for service, maintenance, and repair (SMR) work, while those in Wales are the least likely, according to new data from Epyx.
Point S UK has unveiled ambitious plans to build the country’s largest independent automotive service network by 2035.
Toyota GB has formally extended its partnership with EMaC with a new five-year contract to offer aftersales retention support to its dealer network.
Neil Tonks, who spent almost 10 years overseeing Marshall Motor Group's aftersales strategy, has been recruited by another AM100 dealer group.
First Stop, the fast-fit network, has promoted Shaun Sweeney and Nick Salt to national franchise manager UK & Ireland and UK territory manager respectively.
Valuable interactions in the aftersales department are vital as car dealerships will be fishing in a diminishing pool in the future.
Dealers offering discounts on servicing and repair work risk trading customer retention for eroded margins and long term damage to their businesses, according to new research.
Brothers Dan and Ashley Mustoe have opened their second repair centre, fulfilling a promise they made to Fix Auto UK when they joined the network less than a year ago.
The IGA is calling on the independent aftersales sector to provide input ahead of a key Government meeting on the MOT fee freeze and the Autumn Budget.
The Institute of the Motor Industry (IMI) is urging testers that haven’t completed their appraisal to use e-learning to pass before the March 31 deadline.
The Alliance Automotive Group (AAG) has opened the door for 1,200 of its UK garage network partners to sign up to The Motor Ombudsman code of practice.
Fix Auto UK continues its expansion with the appointment of Fix Auto Bedford, formerly known as Quality Repair Centre (QRC).
New research suggests that the cost of running an electric vehicle (EV) has dropped to £1,154 per year, making it 50.2% cheaper than the £2,316 required to run a petrol car
Over half of UK motorists are considering the independent sector for servicing due to the financial pressure they are under, according to Bumper.
The National Franchised Dealer Association’s (NFDA) has launched a new employment campaign to coincide with National Apprenticeship Week.
Warranty Solutions Group (WSG) has partnered with motor factor business GSF Car Parts as part of its used vehicle preparation and repair programme.
