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After Sales CoOrdinator

  • Job added:   14 July 2022
  • Salary :   £25000/annum
  • Location :   Smethwick, Sandwell
  • Job Type :   Permanent
  • Reference :   217113401
  • Company :   CV-Library
We are currently recruiting for an After Sales Co-ordinator for our client based in Smethwick.

Main Duties & Responsibilities:

* Replying to Customer emails and telephone enquiries.

* Identifying spare parts and providing customers with quotations for our new product line

* Processing customer orders via email, and company website to process in Sage

* Picking and packing of goods.

* Arrange despatches and collections via courier services.

* Manage parts website.

* Dealing with defective spare parts and warranty claims.

* Co-ordinating and communicating with various departments in the business.

* Liaising with customers and Service Agents.

* General administration duties.

The right candidate will have the following experience:

* Experience in an Automotive Parts environment.

* Ability to prioritise own workload

* Experience of using Sage

The right candidate will also have the following qualities:

* Ability to deliver excellent levels of customer service

* Attention to detail

* Highly organised

* Professional telephone manner

Working hours are Monday to Thursday 8am - 5pm and Friday 8am - 12:30pm

You can apply this job via clicking the button below.

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