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After sales/Service Manager

  • Job added:   11 May 2022
  • Location :   Norwich
  • Job Type :   Permanent
  • Reference :   216493704
  • Company :   CV-Library
After Sales & Service Manager 

The successful candidate would be required to;

Recruit and retain vehicle technicians
Bring in new Bodyshop Technicians– the client is looking to bring in new skill sets and launch new offerings including ‘Smart Repair Model’ & ‘Diamond Cut Wheel Refurbishment’ on top of the existing insurance and Sales Bodyshop
Boost their Customer Service Index (CSI) to be within the top quartile
Ensure the Service Reception is well managed and disciplined
Responsible aftersales, service and parts.

Experience and Qualifications

Proven Experience as a Service or Aftersales Manager
Motor trade experience, ideally from a branded dealership
Parts Experience would be beneficial

Hours of work will be between 7.30am – 6pm Monday to Fri and 1 in 3 Saturdays

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