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Automotive Car Dealership Workshop Manager

  • Job added:   25 June 2020
  • Salary :   £32000 - £34000/annum O.T.E of £10K and Company Car
  • Location :   Borehamwood, Hertfordshire
  • Job Type :   Permanent
  • Reference :   212143670
  • Company :   CV-Library
Automotive Car Dealership Workshop Manager

Basic Salary: £32k - £34k DOE plus additional O.T.E of £10K Yearly and Company Car

Location: Borehamwood, Hertfordshire

We are looking for an experienced, high energy Workshop Manager to join a very busy and highly successful dealership.

The main purpose of this role will be to drive productivity and manage a team of Technicians. You will manage the process of optimising Workshop resources to meet agreed departmental budgets and ensure all customer requirements are fully understood and communicated in an effective manner to other members of the department.

As a Workshop Manager, your key objectives will be:

To calculate and manage the effective use of workshop resources for the
Monitor individual and workshop efficiencies to ensure key performance indicators are met.
Plan the distribution of work amongst the team utilising available skills mix.
Working with the Service Manager to identify individual training and development needs.
Manage liaison between workshop and service reception on customer vehicle progress.
Manage workshop standards in accordance with quality, (HSO), requirements.
Resolve customer issues in line with company standard and customer expectations. Manage any necessary liaison with the department manager regarding customer dissatisfaction.
Ensure understanding and adherence to the requirements of Brand service requirements and customer satisfaction indicators.To discuss this role in more detail or apply direct please contact Dawn Saxby-Willis, Client Relationship Manager (Automotive) at Talent Sure Recruitment Tel: (phone number removed)

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