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Marshall Audi Plymouth

  • Job added:   15 June 2022
  • Job Type :   Other
  • Reference :   InAutomotive-374515
  • Company :   Marshall Motor Group

Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021

“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”


The Company


Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:


• Colleague discounts on new and used vehicles, parts and servicing
• MAVTA reward and recognition awards
• Up to £2,000 Colleague Referral Bonus
• Loyalty and Long Service Award’s
• Marshall Group Colleague Purchase Schemes
• Marshall Motor Group Colleague Offers
• Marshall Rewards discount shopping portal
• Free Eye Care Vouchers
• Training and Development
• Life assurance at no cost to you


The Role


We are seeking an experienced Aftersales Manager for Marshall Audi Plymouth. This role will see you lead day to day operations for our busy service and parts divisions. This role is offered on a full-time, permanent basis, and offers the right candidate an excellent career development opportunity.


What are the key accountabilities?



As an Aftersales Manager, you will have overall accountability for people and financial performance for your assigned dealership. With support from your Franchise Director and corporate support functions, you will:


Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced


Drive a high performance culture, ensuring performance is rewarded and underperformance is managed


Oversee the service, parts, and used car sales divisions, managing stock control and assets


Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met


Accurately report on dealership reporting, in line with group reporting frameworks


Develop and roll out a dealership marketing and publicity strategy to support objectives


Support the dealership to consistently achieve high levels of customer satisfaction


Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements


Do I need experience?



To be successful in this role, you will have previous aftersales leadership experience.  Manufacturer experience with Audi or within the VW Group would be beneficial, but isn’t essential to the success of this role. In addition to your previous experience, we are seeking individual who display the following attributes:


Strong leadership skills with the ability to lead and motivate a large and diverse team


A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders


Strong analytical and problem solving skills, with the ability to foresee potential barriers


A commitment to the Marshall Values of People, Customers, Integrity and Innovation


If this sounds like you, click ‘Apply Now’ to submit your application.


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