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Sales Driver

  • Job added:   15 October 2021
  • Salary :   0
  • Job Type :   Other
  • Reference :   InAutomotive-267679
  • Company :   Harwoods Group
Harwoods Group is an automotive retailer representing prestigious car brands; Aston Martin, Audi, Bentley, McLaren, Volvo, Jaguar and Land Rover together with the truck brand MAN. We have a total of twenty three businesses providing sales and aftersales services across Sussex, Surrey, Kent and Hampshire.

Our vision is to ‘create memorable experiences’. In other words, we believe that our role is to ensure our valued customers are offered the best possible experience in their interactions with our company. We feel it is equally important that our staff are well supported and are able to deliver these experiences working as one cohesive team.

With 98% of staff scoring positively when asked ‘I am fully committed to doing my best for the company”, we’re a safe bet for a job and career.

JOB PURPOSE

The role of the Sales Driver is to:

KEY RESPONSIBILITIES

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At the request of the sales, service or parts departments/Bodyshop, carry out driving jobs as and when required.

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Carry out a pre-delivery quality check and ensure the vehicle meets customer expectations.

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Carry out a final handover with the customer upon delivery of (sold) vehicles

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Ensure all documentation is accurately completed in line with business standards and return to the sales, service or parts departments.

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Maintain safe working practices and standards, including driving all vehicles with due care and attention for all customers, road users and pedestrians.

POLICIES

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All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

PERSON SPECIFICATION

Essential

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Proof of Right to Work in the UK.

Experience

Desirable

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Motor industry experience

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Previously employed in a position of trust

Skills & Knowledge

Essential

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Full UK driving licence.

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Smart appearance.

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Competency in numeracy, literacy and IT.

Desirable

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Relevant product knowledge

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Advanced motoring qualification

Competencies

Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described:

Level:

Team member

Delivering Memorable Customer Service

Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.

High Performing Teams

Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.

Commercial and Operational Excellence

Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.

Innovation & Improvement

Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.

Brand Aligned

Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.

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