Trainee Service Advisor
Salary: £18,500.00 to £30,000.00 /year
Toomey Motor Group is one of the largest Motor Retailers in Essex, and our continued success can be attributed to our strong performance, growth and leadership throughout both our Basildon and Southend sites. We are looking to recruit a dynamic individual, who is looking to start a career in the automotive sector.
You must be passionate about delivering impeccable customer service, and thrive at being a part of a busy team. We are looking for someone who is confident, as this role will involve talking to customers/staff over the phone and will be expected for communicate both, directly and effectively to maintain our high standards of customer service.Duties will include:
• Preparation ready for the customers visit, printing job cards and all relevant paperwork
• Contacting the customer, prior to the visit. confirming the booking, date and time• Meet and greet customers in a timely fashion when they drop off their vehicles and when they come to collect.
• Liaise with workshop to ensure work will be completed on time
• Agree any extra work required with customer
• To up date all customers throughout the day
• Follow up all customers to ensure everything was completed to their satisfaction
* Monday to Friday - 8:00am to 17:00pm
* Alternate Saturdays-8.00am-13.00pm to be paid at overtime.
What you can expect
* Basic Salary Minimum Wage (Dependent on age)
* 20 days holiday (Excluding bank holidays)
Posted 30+ days ago
You can apply this job via clicking the button below.