Caterham Cars require a good all round manager / leader for their prestige site at Crawley.
The requirement is for a sales focused manager who can also work alongside the aftersales department.
Must have a solid career history, a proven knowledge of how to run a successful sales department (preferably of a niche brand car dealership)
Able to develop a team using strong management skills while leading from the front, with good motivational methods together with good "housekeeping" skills.
Reports directly to the Chief Commercial Officer to ensure the smooth running and delivery of key criteria to the customers and stakeholders
Required to maintain the profitability of the department while controlling expenses and maintaining customer satisfaction.
Plan and implement objectives for achieving new and used car sales and gross profits.
Monitoring the performance of the department, holding regular sales meetings and conducting sales training.
Overseeing standards for displaying and merchandising both new and used vehicles.
Coordinating the appropriate supply of new and used vehicles and ordering/acquiring vehicle stock accordingly
Meeting monthly with the CCO to review performance
Making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, and commission structures
Requires strong communication skills to deal with customers and employees
Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained.
Controls CRM activities in ensuring that all customer enquiries are followed up in a timely and efficient manner
Controlling demonstration vehicles and hire fleet to ensure that appropriate dealership records are maintained.
Required to understand and keep abreast of the appropriate regulations that affect their operations and must comply with these regulations.
Must have at a solid background in Sales Management or General Management (Sales background)
Must have ability to lead a team and promote the product.
Ideally has an interest in motorsport
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