A fraudulent car dealer has been sentenced to nearly three years in prison after confessing to swindling customers by selling unsafe vehicles that posed serious risks to their lives.
Alphera Financial Services is providing free training videos and documents to help prepare for the FCA’s Consumer Duty regulations on July 31.
A fraudster held Beacon Garage's courtesy car hostage for almost five months while falsely claiming insurers would pay the estimated £8,000 bill for fully fixing his Land Rover.
Ben, the automotive industry charity, is launching to initiatives in September and October to help raise vital funds.
Jim Saker, emeritus professor at Loughborough University's business school and president of the Institute of the Motor Industry, shares his thoughts about the prospects for future production of electric vehicles in the UK since Brexit.
Former Nissan global chief executive Carlos Ghosn has filed a lawsuit against the vehicle manufacturer to try to claim £1 billion in compensation and punitative damages.
A car thief who got his girlfriend to drive him to a UK Volkswagen dealership so he could help steal three cars has been given two years jail.
A saleswoman at a car dealership in Yorkshire was caught ripping off the AM100 dealer group JCT600 after she'd asked customers to pay her cash deposits, against company policy.
Multiple used car dealers in Luton have been fined thousands of pounds by Trading Standards after trying to sell vehicles with outstanding recalls.
Ivendi is launching a new product range this week designed to act as a “single point solution” to dealer Consumer Duty compliance.
Menable and eBay Motors Group have partnered to launch a new accreditation scheme to improve the mental wealth of employees in car retailers across the UK.
AM's regular columnist Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University's business school and president of the Institute of the Motor Industry, shares his thoughts about the damage done to companies by HR departments that put corporate damage-limitation ahead of victim welfare.
The advertising watchdog has censured Marshall Motor Group with a ruling that could have implications for all car dealers advertising used cars with a price drop.
The Financial Conduct Authority (FCA) has warned there will be "swift action" for those that ignore its new Consumer Duty standards.
The Office for Zero Emission Vehicles (OZEV) has increased the end-user limit for plug-in van grant applications by 50%, from 1,000 to 1,500 per financial year.
Law firm Walker Morris has appointed Russell Kelsall as a partner and head of consumer and motor finance in its regulatory team.
An April 30 deadline for motor finance providers to issue product reviews to their retail partners will put car dealers on a “compressed timeline” to deliver compliance with the Financial Conduct Authority’s new Consumer Duty regulations.
Auto Trader has called for incentives and tax breaks to make electric vehicles (EV) more affordable and put the UK Government’s plan to ban pure petrol and diesel vehicles by 2030 “back on track”.
Members of the Vehicle Remarketing Association (VRA) will gain insight from the Office for Zero Emission Vehicles (OZEV) head of vehicle policy at a meeting later this month.
The volume of consumer disputes related to electric vehicles (EVs) being handled by The Motor Ombudsman has almost tripled. Customer service and a consumer’s experience at the point of buying were the largest single concern.
Thoughts about the risk of distress sales caused by governments that set short-sighted and disruptive targets to rapidly shift consumer habits from AM's regular columnist Professor Jim Saker, director of the Centre for Automotive Management at Loughborough University's business school and president of the Institute of the Motor Industry.
A technician who claimed he was driven to resign by sarcastic remarks from bosses after he swallowed petrol while syphoning fuel by mouth has lost his case against West London Motor Group.
Stress is the biggest issue for automotive industry people, according to Ben’s latest survey results.
A used car dealership in Scotland has rebranded from its original Mini World name to INI World after BMW Group's lawyers claimed its Mini branding had breached its copyright.
Car dealers should be working to promote the benefits of condition and history checks, warranties and consumer rights as two-fifths of motorists consider turning to a private seller in an effort to buy a bargain used car in 2023.
