Audatex, whose US parent company ADP is involved in payroll processing and airline tickets, has cut 10 staff, blaming the fallout over the September 11 terrorist attacks.
In a letter to bodyshop and insurer customers Paul Tucker, Audatex managing director, says the reorganisation is necessary for the company to achieve its financial and operational plans. He intends to steer Audatex into new areas of business while improving support for existing customers.
“Our reorganisation means consolidation in some areas of our business,” says Tucker. “However, I am very confident that this has created a strong, flexible structure that will enable us to achieve our strategic goals.”
Glass's has made a couple of roles redundant as it restructures the business to focus on improving customer contact and service. Martin Norbury, Glass's sales and marketing director for the bodyshop and insurance division, has left the company. Several functions that were spread across three locations have been merged into an expanded team at the Weybridge head office.
“It's not about reducing the size of the organisation, it's about restructuring to improve the business,” says Paul Jarvis, Glass's managing director.