The new provision allows fleet and retail customers to make service bookings at any time with the option to select a courtesy car, a while-you-wait service or to arrange for the dealer to collect and deliver their car. Customers can choose to have the work confirmed by phone call, email or SMS text message.
More than 250,000 owners of Honda vehicles less than five years old who regularly use the franchised dealer network could benefit from the 24/7 facility. And almost half of all fleet managers say they plan to do more work over the internet or by emails, according to the 2004 Fleet News / Lex Leasing Survey: doing more work online ranks second only to driver safety in the fleet priority list.
Other recent upgrades to www.honda.co.uk also allow test-drive bookings to be requested online, car and accessory brochures to be downloaded, tax calculations to be made for company car drivers, recall notices to be checked and the ability for users to locate and purchase Honda Approved Used Cars.