Motrio has been established as Renault's all-makes parts brand sicne 1998, but is now also to be the brand i.d. of the manufacturer's all-makes service operation. Motrio franchises will be linked contractually to Renault franchises by non-exclusive agreements which, says Renault, will involve neither exclusive parts purchasing obligations nor fees.
The Motrio parts catalogue carries some 6,000 items in 36 categories, covering 95% of the rapid repair market in France: brakes, ignition, filters, shock absorbers, radiators, oils, wipers, etc. It covers 212 vehicles from 30 manufacturers, covering 90% of the European car population, and has been available through Nissan's European network since 2000.
The Motrio service development is separate from the dealer-based Renault Minute fast fit, body repair and mobile servicing network, which serves over a million customers in France from nearly 450 sites in France and 190 in over 22 other countries.