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New code for servicing and repair sector

The SMMT has revealed it is working on a code of practice for the servicing and repair sector. The news comes only weeks after it gave backing for the British Institute Kitemark scheme.

Following the collapse of the RMI and Scottish Trade Association’s CarWise good garage scheme earlier this year, the SMMT says it is acutely aware of the need for the industry to be seen by the National Consumer Council as seeking a solution to the issue of regulation.

A spokesperson for the SMMT tells AM: “Since the RMI withdrew its application for CarWise, there is clearly a need for the industry to be seen as being proactive in light of the National Consumer Council’s threat of a ‘super complaint’.”

Matthew Carrington, chief executive of the RMI, says that the principle reason CarWise was refused Stage Two approval by the OFT was the lukewarm reception from a number of vehicle manufacturers. “Whatever code is implemented, firstly it must work, secondly it must be affordable and, thirdly, it must be easily recognized by the consumer,” says Carrington.

A spokesperson for the National Consumer Council tells AM: “ We will watch with interest to see whether the code contains the right ingredients and can attract sufficient numbers of outlets to have a real impact.”

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