According to Carparts-direct, the Trading Standards Agency is frequently contacted by motorists who are dissatisfied by sub-standard work and overcharging at the hands of both independent and franchised garages.
Mark Cornwall, of Carparts-direct, says the product is aimed primarily at customers who are aged above 35, who used to have a company car and now have their own vehicle, and who have had an unsatisfactory experience when having their car serviced.
“Do-it-yourself servicing is obviously in decline but we aim to provide a better service than ever before and be better than the competition,” he says. “The power of word-of-mouth recommendation is phenomenal and this is where we excel.”
Customers who enquire online receive free technical advice on servicing their specific vehicle with no obligation to buy the recommended products available from Carparts-direct.