The project will be a joint investment between Citygate and Volkswagen UK.
The 1,186 square metre facility will be situated between Citygate’s passenger car and commercial vehicle retailers at its Colindale site.
Features at the site include a coffee lounge with wireless broadband and plasma screen televisions.
Jonathan Smith, managing director at Citygate Volkswagen, said: “We are very aware that having a vehicle off the road for servicing can be highly inconvenient and sometimes lead to loss of earnings.
“Our new facility will enable customers to avoid disruption to their normal day through its broad opening hours while providing a comfortable environment for service while you wait.
“We continuously look for ways to improve our service and believe that our new after sales centre will deliver considerable benefits to our customers.”
In addition to servicing, the new facility will also provide an MOT and tyre service. Vehicles up to 5 tonnes will be able to be accommodated in the 20 bay workshop.