AM Online

Drivers ignoring tyre advice

Car drivers are less likely to visit the workshop to have their wheel nuts re-torqued after a tyre change than commercial vehicle operators, according to a survey by the National Tyre Distributors’ Association.

The majority of NTDA members include an note on the receipt for tyre changes, urging customers to get the torque checked after 30 to 50 miles.

However, the NTDA believes 63% of car drivers ignore the advice, even though 90% of members would do the checks for free.

NTDA director Richard Edy said: “Loose wheels are a safety problem and this draws attention to the need to provide clear and concise information and advice to customers about their responsibility.”

The NTDA fears that giving written advice on the receipt is not sufficient. Verbal advice or even immediately booking the customer’s vehicle back in for the checks could drive the success rate up.

NTDA has produced a technical bulletin to highlight the importance of offering checks.

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Login to comment


No comments have been made yet.