They heard that Volks-wagen has four main targets: reduce time of production, have more new model derivatives, launch new niche models and improve customer satisfaction.
Martin Ward of CAP, who attended, told AM that Tiguan will boost VW’s quality and customer perception. “The interior quality is probably the best VW has ever produced, after the Phaeton, and the cabin noise from road, wind and engine is extremely good,” he said.
“Volkswagen has designed a very clever door and seal system which wraps around the underside of the door sill so no water, mud or dirt can get onto the sill. Driver and passengers will never get their clothes dirty. This design is almost unique, but VW didn’t tell anybody!”
Dealers have begun taking deposits for Tiguan, ahead of the first deliveries in February, and seem positive about its chances.
John Rowe, of Wayside Volkswagen in Milton Keynes, said Tiguan would compliment the brand.
Richard Storey, from Gilders Volkswagen in Chesterfield, said Tiguan would easily fit into the fleet market, and in retail would attract some old customers back. And he added that customers who have been looking at the new Ford Mondeo are returning to buy another Passat.