AM Online

AM video interview: Ford Retail boss Chris Hayden

AM editor Stephen Briers talks to Chris Hayden, Ford Retail chairman and CEO.

Here he talks about the pressures on maintaining service business, ensuring staff have the right knowledge to inform customers of the environmental impact of Ford cars and he also has strong words for those who suggest it's easy being part of Ford family.

The full interview with Hayden will feature in the April 20 issue of AM.

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