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Mondial appoints technical services director

Mondial UK’s automotive division has appointed Robert James as its technical services director.

Part of a major team restructure, James will be responsible for all of Mondial’s vehicle technicians and enhancing its UK and pan-European roadside assistance services.

Moving from his position as general manager - technical services, James has been with Mondial for 10 years.

Mike Webb, managing director Mondial UK, said: "James has driven a campaign to bolster morale among the technicians and the technical services team, in a move to achieve a new standard in customer and service satisfaction."

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