Nissan has officially opened its field quality centre (FQC) at the Nissan Technical Centre Europe in Cranfield, Bedfordshire.

The Japanese manufacturer said the new £3 million facility would play a leading role in developing product quality in Europe and would centralise responsibilities previously handled by several functions dispersed throughout the continent.

“Establishing the FQC here at Cranfield enhances our ability to work cross-functionally and quickly develop countermeasures to vehicle quality issues in Europe,” said Russell Crossan, general manager of quality for Nissan Europe.

FQC engineers will lead teams from development, manufacturing and suppliers to identify problems encountered by customers and develop ‘right first time’ countermeasures.

The centre will have a total staff of 46, as well as guest engineers from supplier partners who will work with the FQC to improve parts quality.