AM Online

New aftersales head at Seat

Nigel Griggs has taken the role of head of aftersales at Seat UK from incumbent Gary Wells, who is leaving the Milton Keynes-based brand for a post with Volkwagen India.

Griggs previously worked at General Motors, in a variety of senior aftersales roles in sales and marketing for Vauxhall, including heading its 35-strong aftersales operations team.

He takes overall responsibility for Seat UK customer satisfaction and parts sales objectives, and will develop and enhance the strategic direction of the brand’s aftersales operation.

Director of Seat UK, Peter Wyhinny, said: "I’m particularly pleased that Nigel has chosen to take the opportunity presented by this role.

"Our very strenuous efforts to improve customer service, and satisfaction, are already bearing dividends and I know Nigel will bring his considerable experience to bear on this crucially important area over the coming months."

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