The current accident repair model is broken, according to Accident Exchange.
The credit hire and accident management group argues that the existing one-size-fits-all approach no longer works and adversely impacts the cost base for insurers while reducing the efficiency and profitability of bodyshops.
It believes bodyshops would benefit from specialising in particular segments or brands of the car industry.
Gordon Grant, manufacturer account director, said there are 48 different vehicle marques in the UK and the non-manufacturer approved bodyshop cannot expect to be a proficient repairer on all.
Grant adds: “If a repairer specialises in repairing a limited amount of makes, they will be able to control their investment levels, be more efficient thanks to product familiarity, limited and better controlled supply sources and consequently more profitable.”
“That increased profitability can in turn be shared with the insurer, and by default, the consumer, making everyone a winner.”