Tony Whitehorn, managing director of HMUK has been promoted to president and CEO at the company.
The news was revealed at Hyundai’s annual dealer conference and it’s the first time that a managing director has been promoted to president and CEO in the history of Hyundai Motor Europe.
Hyundai UK’s current president, Ike Oh, will remain at HMUK and work alongside Tony Whitehorn as chief executive co-ordinator.
I would also like to speak to Mr Whitehorn. I have emailed Mr Whitehorn several times regarding an ongoing problem with my car, but he has not responded. It is passed over to the Executive team. My car has spent 1 month over the past 11 months having the same problem repaired, six different parts have been fitted. This problem almost caused a head on collision. I have taken one and a half weeks off work waiting for the AA, then the recovery vehicle, then the courtesy car to arrive, and having to collect my car from the garage. As a goodwill gesture, I have been offered one months payment on the car and 1 year extended warranty in case the same problem arises again. 1 month in the garage, Hyundai offered 1 months payment no goodwill there. 1 year Extended warranty, taking one and a half weeks off work cost me more than the warranty is worth. No goodwill gesture there either. And Hyundais aim is to provide an unbeatable Customer Experience.
perry marchant - 23/09/2015 19:16
id like to speak to tony whitehorn about a problem I have with Hyundai Canterbury kent....they are giving my problems fixing the gearbox on my car.. they are just pushing me away