Jaguar Land Rover’s network of dealers in the UK have all subscribed to Motor Codes.
The 263-strong dealer network, already signed up to the customer service and retailing principles outlined in the OfT-approved New Car Code, has joined the 6,500 other garages that have also signed up to Motor Codes.
Bill Fennell, JLR customer service director, said: “The scrutiny afforded by Motor Codes to our service network will serve to underline peace of mind for our customers.”
Motor Codes, the self-regulatory body for the automotive retail sector operates three consumer codes, covering new car sales, service and repair and the sale and administration of warranty products.
Garages, franchised and independent can subscribe to Motor Codes at www.motorcodes.co.uk. Motorists visiting the site are able to use the Motor Codes Garage Finder tool to locate a member garage in their local area. Customer ratings are displayed, allowing potential garage customers to make an informed decision on where to take their car.