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Toyota awards remarketing contract to BCA

All used cars from Toyota's UK operation will be remarketed through BCA from next year.

It will be the first time BCA has worked directly with Toyota in the UK and follows a competitive tender process.

It will include all Toyota and Lexus used vehicles from Toyota GB, Toyota Financial Services (UK), Toyota Motor Manufacturing (UK) and Toyota Logistics Services (GB).

BCA, in partnership with vehicle preparation and storage firm Abrosetti UK, will deliver a complete end-to-end service to Toyota, including inspection and collection, de-fleet, storage, refurbishment, inventory management, a range of sales systems and outsourced remarketing services.

In this, BCA will operate a bespoke inspect and collect programme, geared to Toyota’s new grading standards, and will ensure a high quality of service for Toyota and Lexus customers.

Logistics costs will be optimised through a centralised vehicle storage and refurbishment facility at Chipping Warden in Northamptonshire, where a new National Remarketing Centre will be located.

BCA will utilise a range of remarketing channels to sell used Toyota and Lexus vehicles direct to the franchised retail network and approved non-franchised buyers, integrating online, tele-sales and physical auction channels, supported with a multi-point marketing programme.

BCA has also developed a bespoke, branded Toyota and Lexus e-sales platform that will fully integrate with the IMS, allowing the Toyota and Lexus retailers to purchase vehicles instantly in a closed environment.

Iain McCall, manager, remarketing services group at Toyota, said: "Our tender process was detailed, comprehensive and consistent. We held lengthy discussions with some very impressive potential partners, but the decision to appoint BCA was unanimous.

"BCA not only exceeded our requirements in terms of quality, service, systems, people and processes, but also demonstrated impressive levels of innovation and a thorough understanding of Toyota and Lexus customers and retailers. ”
 



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