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Toyota picks Audatex as preferred partner for body repair

Audatex has been selected as the preferred accident repair estimating solution by Toyota GB.

The decision is part of a strategic partnership which, through the development and application of best practice body repair estimating standards, is delivering measurable performance improvements in line with Japanese “Kaizen” philosophy across the Toyota accident repair network.

The decision to approve Audatex for all Toyota and Lexus body repair estimates follows a comprehensive pilot programme centred around Jemca Accident Repair Centre in Croydon.

"The market has changed and we’re responding to this with a complete review of best practice throughout our bodyshop network, at the heart of which is ‘right first time’ estimating,” said Steve Settle, director, customer services, Toyota GB.

The accuracy of vehicle damage assessing was identified early on as a key driver in bodyshop efficiency and Toyota called upon Audatex to support the programme with best practice advice, process recommendations, training needs analysis, soft skills development and technical training.

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