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Seat UK dealers reach £1m in online service bookings

Seat UK dealers have reached the £1 million mark from its online service booking service, which launched in August 2012.

The system lets customers book in for services, MoTs, as well as order accessories and tyres. Over 7,000 individual jobs have been booked online by Seat customers this year.

Over one third of all the jobs were booked outside of normal working hours – times when the customer wouldn’t have been able to phone or visit a dealership.

The £1,000,000 value comes from an average transaction value of £142, with a quarter of bookings made for cars more than five years old.

John Deed, Seat service & parts programme manager, said: “It shows that our customers are really embracing what we’re doing. We’re always looking at ways to improve the Seat ownership experience, because we realise how important it is not only to provide great value, but make life as simple as possible.”
 



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