AM Online

Top garage in network honoured

Castle Point Motors in Benfleet, Essex, has been named Unipart Car Centre of the Year.

The national accolade highlights the high quality standards of the garage, aligned with the government-backed Motor Codes scheme, in offering a reputable and reliable service to motorists.

Castle Point Motors demonstrated high usage of UCCC branding within the garage and in its advertising. It also achieved a high level of engagement with Motor Codes by completing a number of Motor Codes feedback forms and ensuring its UCCC profile was up to date on the member’s website.

The Unipart Car Care Centre will receive a bespoke promotional video to incorporate on its website and for viewing in its reception area to help increase its customer base. 

Alan Foster, owner of Castle Point Motors, said: "Consumer trust has always been a challenge in our industry and we believe the UCCC award is a valuable exercise for any garage wanting to evaluate its performance. This award reinforces to our customers that we are a reputable independent garage which is fair and honest, and offers a quality reliable service by trained, qualified technicians with technical expertise.” 

Mark Dixon, CEO Unipart Automotive, said: "Castle Point Motors offers outstanding customer service backed up by skilled technicians.  The garage is prominent in its local community and delivers a value for money quality service. These are attributes we expect from all Unipart Car Care Centres but Castle Point has set the bar for excellence extremely high not only as a Unipart Car Care Centre but also for local independent garages across the UK."



Click here for aftersales best practice and procurement insight

If you are not a registered user your comment will go to AM for approval before publishing. To avoid this requirement please register or login.

Comment as guest


Login  /  Register

Comments

No comments have been made yet.