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Mercedes-Benz to retrofit free Rescue Assist QR codes on all vans

Mercedes-Benz Vans QR code

Rescue Assist QR code stickers can now be retrofitted to Mercedes-Benz UK vans built since 1996 free of charge, as well as being included as standard to all new models. 

Experiencing the time-saving benefit first hand as part of a staged occupant rescue on a Sprinter panel van, Andy Gillett, Watch Commander at Broughton Fire Station, Milton Keynes, led a team of firefighters to practice using the Rescue Assist QR codes.  

The location of the Rescue Assist sticker is standardised for each Mercedes-Benz van model, easily accessible to emergency service teams. In the case of the Vito and the Sprinter, it is located on the B-pillars on the driver's and the co-driver's side. In the case of the Citan, the QR code is inside the fuel filler flap and on the B-pillar on the other side of the vehicle.

Scanning the Rescue Assist QR code with an enabled smartphone or tablet opens up a digital rescue card that shows all model details including the location of vital vehicle components, such as fuel tanks, airbags and electric cables.

This information enables a fast and safe rescue, minimising the risks for occupants, as well as for the emergency teams helping, saving around two minutes of precious time.

Mercedes-Benz is the first manufacturer in the world to equip all new vans as standard with the Rescue Assist sticker.

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