Rescue Assist QR code stickers can now be retrofitted to Mercedes-Benz UK vans built since 1996 free of charge, as well as being included as standard to all new models.
Experiencing the time-saving benefit first hand as part of a staged occupant rescue on a Sprinter panel van, Andy Gillett, Watch Commander at Broughton Fire Station, Milton Keynes, led a team of firefighters to practice using the Rescue Assist QR codes.
The location of the Rescue Assist sticker is standardised for each Mercedes-Benz van model, easily accessible to emergency service teams. In the case of the Vito and the Sprinter, it is located on the B-pillars on the driver's and the co-driver's side. In the case of the Citan, the QR code is inside the fuel filler flap and on the B-pillar on the other side of the vehicle.
Scanning the Rescue Assist QR code with an enabled smartphone or tablet opens up a digital rescue card that shows all model details including the location of vital vehicle components, such as fuel tanks, airbags and electric cables.
This information enables a fast and safe rescue, minimising the risks for occupants, as well as for the emergency teams helping, saving around two minutes of precious time.
Mercedes-Benz is the first manufacturer in the world to equip all new vans as standard with the Rescue Assist sticker.
As editor, Tim is responsible for the media content, planning and production of AM's multiple channels (AM print and digital magazines, website, social media and contributing to our events planning). He interviews and writes about as many franchised dealer groups and UK divisions of motor manufacturers as possible, to explore the issues facing UK motor retail and understand what solutions dealers and suppliers are using to overcome these.
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