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Nissan names Vertu dealership as top for aftersales customer service

Jon Battison

Bristol Street Motors Nissan in Ilkeston has been highlighted by the Japanese manufacturer as the top performer in its network for Customer Quality (Aftersales).

The Vertu Motors owned dealership on Derby Road was given the award based on customer feedback over the last quarter.

It is the second time the dealership has been recognised by the car manufacturer.

Jon Battison, general manager of Bristol Street Motors Nissan Ilkeston, commended his team.

He said: “The team are always prepared to go the extra mile to ensure that a customer’s expectations are met.

“Excellent customer service is always our top priority at Bristol Street Motors Nissan Ilkeston, so we are overjoyed to receive this accolade for the second time. The fact that the judging is based purely on customer feedback makes this accomplishment even more special for us.”

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