Tim Smith, group strategy director at internet software and services provider GForces, on mobiles, manufacturer deals, and global expansion.
Used car dealers have a wide range of approaches to prepping cars, but taking the time to do it properly leads to greater efficiency overall.
Going the extra mile for used car customers can make a world of difference to your business, and it’s often not expensive or complicated.
More UK car dealer groups are trialling product geniuses, higher basic pay or lower bonuses.
Car dealers endure more cash flow volatility than most businesses, but good forecasting, careful stock management and good communication can calm the waters
Customer satisfaction index surveys divide opinion among car dealers and carmakers. Like it or loathe it, CSI is changing
Find out what features are in this month's, and future, issues
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