Changing or upgrading dealership management systems does not always run smoothly – Brayleys Cars and Sere Motors have had very mixed experiences
Tim Smith, group strategy director at internet software and services provider GForces, on mobiles, manufacturer deals, and global expansion.
Used car dealers have a wide range of approaches to prepping cars, but taking the time to do it properly leads to greater efficiency overall.
Going the extra mile for used car customers can make a world of difference to your business, and it’s often not expensive or complicated.
More UK car dealer groups are trialling product geniuses, higher basic pay or lower bonuses.
Car dealers endure more cash flow volatility than most businesses, but good forecasting, careful stock management and good communication can calm the waters
Customer satisfaction index surveys divide opinion among car dealers and carmakers. Like it or loathe it, CSI is changing
May 25, 2018 is the implementation data of the General Data Protection Regulation governing use of customer data.
Let AM help ensure you are compliant with news, insight and comment in our dedicated GDPR section – and at our February conference.
Find out what features are in this month's, and future, issues
Automotive Management is also available in a printed format on a monthly basis