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John Clark Group begins 'retail concept' refurbishment of VW centre in Aberdeen

Phil Smart

Work is set to begin this month on a facelift at Specialist Volkswagen Aberdeen, part of the John Clark Group.

Phil Smart (pictured), head of business, said: “This is a significant investment by us and will allow us to support the current and upcoming new models as Volkswagen expand into areas of the market they currently don’t have representation in.

“It shows a real commitment to the Aberdeen business community, as well as being a significant investment in the local economy.”

During the refurbishment the showroom will be overhauled to bring it in line with the Volkswagen Retail Concept, resulting in new customer-focused benefits, such as tablets to configure their new car and watch videos of the latest technology.

The work is expected to take three months, and on completion will feature a modern showroom with the capacity to display 12 cars.

“In the past, buying a car could be quite a tense time for customers; the Volkswagen Retail concept is designed to make the interaction easy and enjoyable,” Smart said.

“The high level of investment shows our commitment to establishing Specialist Volkswagen Aberdeen as a key employer in the area, and to delivering the level of customer service that is expected from such a prestigious brand.”
 



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