Arnold Clark’s Volkswagen Wishaw branch has been crowned the UK’s best Volkswagen retailer at the manufacturer’s One Business Awards.
The awards’ league table consisted of 190 retailers throughout the UK and Northern Ireland, and measured customer satisfaction, sales and staff training.
Roch Starrs (pictured third from left), Arnold Clark Volkswagen franchise manager, said: “This is a real testament to the hard work and dedication of our staff at Wishaw, who have expert knowledge in Volkswagen cars and continually provide the best possible service for our customers.”
Volkswagen said the branch had "great leadership in the form of its managers and has stayed focused on delivering the basics brilliantly". It was the "can-do" attitude of the team that stood out.
General manager Craig Montgomery has worked at the branch for over 12 years.
He said: "This award means a lot to us here at Wishaw. I take real pride in my work and successes, and I know everyone here does, too. The whole team understands what makes a branch successful and every member of staff brings something different to the branch and our customers."
Picture caption: Rod McLeod, Head of sales operations, Volkswagen, Alison Jones, director of Volkswagen, Roch Starrs, Arnold Clark Volkswagen franchise manager and Kevin Rendell, head of services and parts operations, Volkswagen.