When Arnold Clark chief executive Eddie Hawthorne openly conceded that he had initially felt the COVID-19 crisis would be “over by Easter”, it was clear that nobody in the sector could have imagined being in lockdown 12 months on.
Arnold Clark's innovative approach to promoting electric cars, small dealer groups' success with online car sales and Cinch's strategy for growth are all explored in the new issue of AM magazine, available to read here in digital form.
Arnold Clark has insisted that staff who experience COVID-19 symptoms are instructed to remain at home after allegations that a senior member of car dealership staff exposed colleagues and customers to the virus by continuing to work.
Arnold Clark chief executive Eddie Hawthorne has told AM that he initially felt that the COVID-19 coronavirus crisis would be “over by Easter”, but now concedes it has fundamentally changed car retail.
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