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Volvo first to offer app-based mobile valeting service

Volvo XC90

Volvo is offering its customers a new mobile car wash service, using its Volvo On Call digital platform.

It operates in partnership with GoWashMyCar and enables Volvo owners to book car cleaning services that can be carried out remotely.

Called Volvo Car Mobile Wash, the service includes a free car health check, covering tyre pressures and tread depth, screenwash top-up, coolant level check and visual report of the bodywork.

Customers can choose where and when their car wash takes place to suit their schedule, and they don't even have to be present while the job is being done. Using the Volvo On Call digital services platform, they can unlock their car remotely when informed that the operator has arrived, and then lock it when they have completed the work.

The booking process involves choosing and setting the location, fixing the date and time slot via the app calendar, selecting the level of wash required and any additional services – for example, a body wax or eco-friendly water-minimising clean – and confirming the booking. Prices start at £22 for a simple exterior wash; the most popular option is expected to be a mini-valet, from £39.

The service is initially available to customers with access to Volvo On Call, within the M25 area. There are plans to extend its reach to other parts of the UK at a later date.

Mike Johnstone, Volvo Car UK's Marketing Strategy Director, said: "Working with the expert team at GoWashMyCar, we have designed this new service to be hassle-free for our customers and to provide them the kind of premium-quality valeting their car deserves. It is another example of how we can use the technology and peace-of-mind security of Volvo On Call to make life easier."

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