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Honda's head of fleet sales Marc Samuel resigns

Resignation: Honda UK's fleet sales operations manager, Marc Samuel

Honda UK's fleet sales operations manager, Marc Samuel, has resigned from his role at the Japanese car manufacturer.

Samuel, who has held the position for two years, overseeing a total restructure of the brand’s fleet service offering" will be leaving the business in the coming months for pastures new", according to a statment issued by the brand.

Phil Webb, head of car at Honda UK, will assume the responsibility for the fleet sales operations team.

In March, the brand was named Most Improved Fleet Manufacturer of the Year at the Fleet News Awards,a presitgious annual event hosted by AM's sister title.

Its Platinum Programme was launched to encourage the Honda dealer network to interact with company car drivers by offering test drives and aftersales services, giving a first-class customer experience from the moment they first interact with the brand.

Dealer principals, sales managers and sales advisors were trained to “talk the language of fleet”, ensuring they understand the needs of fleet customers and can answer all enquiries.

Additionally, Honda's virtual account manager programme enables time-stretched fleet managers with smaller fleets to make enquires through digital channels.

Recently, Samuel said that Honda would be focusing more on profitable core fleet business and moving away from higher-cost tactical sales.

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