Two new directors have been appointed at Kwik Fit GB’s fleet operation following Peter Lambert’s decision to retire.
After seven years as fleet director Lambert retirement sees Andy Fern become fleet sales director and Simon Lucas has been promoted to the newly created position of customer support director.
Fern, who joined Kwik Fit on February 1 following an 18-year career with Michelin, takes overall responsibility for fleet sales on April 1. He was previously Michelin’s national fleet sales manager.
Lucas, currently Kwik Fit Fleet’s operations director, retains responsibility for Kwik Fit Mobile, which numbers some 200 vehicles, and the management of the company’s customer support centre in Tannochside, Scotland, serving both fleet and retail customers.
Lucas said: “A number of new fleet initiatives have been launched in the last two years, including most recently Fleet Web Bookings, and Tannochside has been central to supporting those developments.
“Kwik Fit has a number of exciting new customer-focused initiatives planned for launch over the coming months and years and their development will result in an expansion and enhancement of the range of services offered through Kwik Fit’s Customer Support Centre.”
Picture caption: Andy Fern, Simon Lucas and Peter Lambert