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Electronic signature system rolled out to Startline's dealerships

Paul Burgess, Startline Motor Finance

An e-agreement system has been adopted by Startline Motor Finance to speed up in-showroom motor finance deals and reduce paper usage.

The Dealflo technology allows all the relevant paperwork for a motor finance proposal to be ‘signed’ by the customer online at the dealership and then immediately returned.

Chief executive Paul Burgess (pictured) said: “The old system would mean us e-mailing the paperwork to the dealer, who would then print it out for a traditional ‘wet’ customer signature, which would have to scanned and returned or sent back to us as a hard copy.

“Now, it is just a matter of a few clicks and returning the document online ‘signed’ by the customer using industry acknowledged standards for authentication. It very much brings the process into the 21st century.

“Also, with each proposal unavoidably running to something like 20-25 pages in total and multiple copies sometimes being printed, the savings in paperwork easily account for a small forest of trees.”

“However, this doesn’t mean that we aren’t committed to technology. Over the next few months, we are undertaking several interesting initiatives in addition to Dealflo, more details of which we will be able to release in due course.”



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