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AA Cars launches 'approved dealers' to offer 'safest place to buy a used car'

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AA Cars has today launched its ‘approved dealer’ standard for dealers on its used car search website,, in a continued bid to boost consumer trust.

Independent dealers must offer AA car inspections (or franchise approved inspections) of all their used cars stock as well as signing up to the AA’s 10-point ‘dealer promise’. 

Franchised dealers already offering inspections and customer guarantees can join the approved dealer programme.

Edmund King, AA president, said: “The launch of ‘approved dealer’ is the most important advance by AA Cars since the launch of dealer promise last year and it really taps in to the trust associated with the AA brand.(2)

“’Approved dealer’ confirms to buyers that they can purchase a car with absolute confidence, knowing that not only has it been inspected, but is backed with a 10-point dealer promise that means in the unlikely event of something going wrong, there is a robust means of sorting problems out quickly.”

King points out that vehicles which have had an AA inspection are 22% more likely to be viewed online than those that have not. 

“Our research shows that almost all buyers (92%) say they would prefer to buy an inspected car, while nine out of 10 (86%) feel they would be reassured if their dealer is associated with the AA.” 

Paul Yates, managing director of AA Cars, said: “The ‘approved dealer’ standard is creating the safest places to buy a used car. 

“It’s the ultimate progression from our existing 10-point ‘dealer promise’, launched last year, which is essentially a customer service commitment.  Fundamental to the process is adding car inspections to these approved standards of conduct.

“This all adds up to an industry-leading concept.

“We want to work with our dealers to ensure that, first and foremost, this is what they offer their customers.”

Dealers looking to become an AA 'approved dealer' should go to or telephone 01920 877750.

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  • NickMcdonald - 06/02/2017 14:49

    Great new that consumers will be able to find reputable dealers in one place. If you're a dealer selling quality cars and want the perfect after sales product that will take away headaches, save costs and deliver excellent service to your customers then contact me at A1 Approved Ltd.

  • Judith tyson - 22/05/2017 18:35

    Hi we have recently bought a used Carr from an AA approved dealer with the assurance it had a full service, sadly 5 days later it broke down causing quite a bit of damage, we contacted the dealer he told us to keep him informed, we tried to call him back but he's blocked our calls we've paid out a small fortune to make the car safe and usable and we would like to be refunded for the work done under the ruling the car was not fit for purpose and it had never had a service in a long time. What can we do now to get our money back please

  • PETER HUTCHIN - 14/12/2017 13:21

    am in dispute with an approved dealer at the moment and will be interesting to see how the AA deal with it.Watch this space

  • nadeem - 14/03/2019 11:43

    I tried to buy car from Auto trader - During buying the car I noticed the faulty engine and shaking the car but dealer(your car supermarket ltd) said it is normal and have covered by AA promise and car is under 3 months warranty. then I decided to go for inspection through AA because he promised to refund the deposit and After AA inspection report Car has many faults . I sent the fault report to dealer and requested to refund my deposit as I was not happy to buy the car at that condition but he refused on the basis of engineer conversation with him (which was Data protection). I am really disappointed with his way of dealing .please can you help me and advise .