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Opinion 13 AugCan automotive aftersales 'come back stronger'? A guest opinion
Many dealerships and independent service centres were finding it hard to make a profit long before the COVID-19 pandemic hit, due to their low margin, high volume operating models.
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Opinion 15 AugEvolving customer service in the connected car era, guest opinion
The emergence of the connected car has transformed the automotive industry.
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Market Insight 9 AprBrexit headwinds trigger 11% decline in March car sales enquiries
Brexit headwinds have been blamed for an 11% decline in new car purchase enquiries to UK car dealers during March.
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Opinion 3 AprGuest opinion: AI will boost retention, not devastate the retail workforce
It’s no secret that car sales are increasingly influenced by technology, with digital tools and services now forming a central part of the customer journey.
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Technology 17 AugCaffyns adopts Contact Advantage CRM system at 12 sites
Caffyns has announced that it has installed Contact Advantage software across 12 of its franchised sites.
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Finance 18 AprPCPs prevalent in March, says enquiryMAX
PCP deals dominated the plate-change month of March with 47.6% of new car buyers and 25.4% of used car buyers opting for the popular finance option.
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Technology 20 MarCar traders suffer tech overload, says Cap HPI
More than one in ten dealers use over 11 digital systems every day according to a new survey from automotive data experts, Cap HPI.
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Digital Marketing 17 AugTrackBack strengthens online defences with new appointment
TrackBack has appointed Oscar O’Connor as its chief information security officer as another line of defence against data theft and cyber attacks.
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Supplier News 1 AugSuzuki latest to adopt TrackBack lead management system
Suzuki has launched TrackBack’s lead tracking and reporting system to its 155 UK dealer network.
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Opinion 15 JunGuest opinion: Driving sales effiiciency - the 'inside' sales revolution
It’s a fantastic time to be in the automotive industry. Consumer confidence is at an all-time high and global sales are soaring.
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