FCA
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Opinion 29 NovExecutive View: The Consumer Duty, beyond the deadline
Phillip Williams, founder and non-executive director at Oodle Car Finance, looks at what Consumer Duty means in practice and offers some pointers on navigating the new regulations.
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Finance 31 OctFCA scrutiny of buy-now-pay-later contracts prompts action
The Financial Conduct Authority (FCA) has moved to protect those in financial difficulty by requesting unregulated buy-now-pay-later BNPL firms to make changes to potentially unfair and unclear contract terms as new research reveals a significant increase in the use of short term financing.
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People News 12 OctFormer CEO is fined by the FCA for "misleading" board and regulator
The Financial Conduct Authority has reiterated that all business leaders need to exercise sound judgement and set an example as it announced it has decided to fine former Barclays chief executive James Staley £1.8 million for "misleading statements".
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Finance 25 SepOnline GAP insurer brands FCA warning ‘irresponsible’
Gap insurance experts are calling for the Financial Conduct Authority (FCA) to clarify its stance, citing its recent blanket warning as “irresponsible”.
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Finance 22 Sep
FCA warns GAP insurers to provide fair value or risk action
The FCA has given insurers a three-month ultimatum after recent data revealed that guaranteed asset protection (GAP) products could be failing to provide fair value.
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Car Dealer News 15 SepWith FCA Consumer Duty, TC Harrison invests to support vulnerable customers
TC Harrison Group is investing in systems and training to help its workforce identify and support vulnerable customers in line with Financial Conduct Authority demands.
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Finance 13 SepLack of clarity over consumer duty rules creating legacy risk
Lack of clarity over consumer duty rules creating legacy risk
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Digital marketing 6 Sep
The FCA could crack down on social media “wild west” with finance risk warning labels
The Financial Conduct Authority wants to reduce the risks of finance promotions on social media. AM examines what it means for motor retailers' marketing.
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Opinion 28 JulConsumer Duty: The regulation reflecting the transformation of the automotive finance industry
Mike Todd, Volkswagen Financial Services UK chief executive, believes the new Consumer Duty regulations will encourage a renewed focus on customers.
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Finance 24 JulThree out of four dealers say Consumer Duty will create new business opportunities
Almost three out of four dealers (73%) believe measures to meet the FCA’s Consumer Duty responsibilities will create new opportunities, according to iVendi.
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Finance 17 Jul
FCA set to revamp social media rules on finance promotions
The Financial Conduct Authority (FCA) is proposing new rules to combat non-compliant financial promotions on social media platforms.
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Finance 17 JulNFDA ready to help members with Consumer Duty support
The NFDA is urging its motor retailer members to get in touch if they need additional support ahead of the new Consumer Duty regulations that launch on July 31.
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Finance 12 Jul
Dealer awareness on Consumer Duty rules spikes as July 31 deadline approaches
Dealers’ awareness of new Consumer Duty regulations has increased from 28% to 91% over the last quarter, according to Close Brothers Motor Finance.
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Finance 4 JulCustomer self-service effective for Consumer Duty compliance, says iVendi
Letting customers self-serve their motor finance needs is proving the most effective route to Consumer Duty compliance, iVendi is reporting.
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Finance 3 JulFCA warns motor insurers it is concerned about write-off payouts
The Financial Conduct Authority (FCA) has found motor insurers need to improve how they treat vulnerable customers and handle claims, and end paying out low for write-offs
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Finance 28 JunAlphera Financial Services offers top tips on Consumer Duty
Alphera Financial Services is providing free training videos and documents to help prepare for the FCA’s Consumer Duty regulations on July 31.
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Supplier News 7 JunIvendi launches ‘single point solution’ for Consumer Duty compliance
Ivendi is launching a new product range this week designed to act as a “single point solution” to dealer Consumer Duty compliance.
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Finance 10 MayFCA warns of "swift action" as Consumer Duty deadline looms
The Financial Conduct Authority (FCA) has warned there will be "swift action" for those that ignore its new Consumer Duty standards.
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Opinion 9 MayConsumer Duty renews focus on even better customer outcomes
Mike Todd, chief executive of Volkswagen Financial Services UK, shares his thoughts about the Financial Conduct Authority's new Consumer Duty regime which begins on July 31.
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Finance 3 MayWalker Morris boosts motor finance regulatory team with Russell Kelsall hire
Law firm Walker Morris has appointed Russell Kelsall as a partner and head of consumer and motor finance in its regulatory team.
