Many motor retailers say they would like to emulate Apple or John Lewis, but to do so would require radical change
A total of 71% of used car buyers visit a dealer’s website before making their purchase with stock a primary concern.
Automotive Management quizzed car dealers to find out how they make their customers feel extra-special.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues