customer service

Market Insight 5 Jun

Land Rover and Mini top JD Power customer service study findings
Car Dealer News 4 May

Lexus UK incentivising dealers' 'exceptional' customer service to boost fleet sales
Car Dealer News 2 May

Toyota’s top UK dealerships receive Ichiban customer service awards
Market Insight 10 Apr

Dealers and OEMs should rethink their customer service processes, Capgemini study finds
Car Dealer News 15 Mar

Arnold Clark restores ‘faith in humanity’ with free car gift to bereaved family
Car Dealer News 14 Mar

Pentagon Group wins dealer group of the year at Motability Dealer Awards
Car Dealer News 9 Mar

Watch: Stratstone BMW Derby team 'make customer’s year' with football-themed 120 handover
Retailing 21 Feb

How your dealerships can build trust in the local community
People News 15 Dec

BCA creates director of buyer services role
Car Dealer News 8 Nov

Franchised dealers under increased pressure to keep customers as new car market slows down
Insight 12 Oct

Show used car customers the love to win more sales
Car Manufacturer News 13 Sep

Seat will be first car brand in Europe to integrate Amazon Alexa
Car Dealer News 4 Sep

Fordthorne receives the Chairman’s Award for 8th consecutive year
Market Insight 8 Aug

Automotive Management Live: how car dealers can create customer loyalty and business advocates
Supplier News 1 Aug

CitNOW bolsters customer support with new 'expert team'
Market Insight 26 Jul

Automotive moves up the industry league table for customer service
Opinion 10 Jul

Guest opinion: ‘Chatbots’ and the future of customer service
Car Dealer News 3 Jul

Kia Motors implements dual language at Welsh dealerships
Car Dealer News 7 Jun

Customer service highlighted in Skoda Superb Driver Power survey win
Car Dealer News 17 May

Dealers boost first enquiry sales efficiency by 41%

Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.

When: November 8 2018

Where: Birmingham NEC

Days

Hours

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AM Jobs

Academy Manager

22 June 2018, £Competitive + benefits

All AM jobs

AM Best UK Dealerships To Work For 2018 teaser

AM webinar - June 26 11 - 11.45am

Winning the online car shopper with conversational approach

Our 45 minute webinar, in association with ContactAtOnce, will look at conversational commerce and how it can help reduce friction for consumers in the shopping experience.

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