Dealer training firm Profit Box and customer renewal solutions provider Chrysalis Loyalty are among the latest automotive industry firms to join the exhibitors list at Automotive Management Live Virtual.
Aftersales departments need an automated approach when capturing and managing data to ensure they are compliant under new EU data regulations.
A customer centric approach needs to replace one that’s process driven including providing mobile self-serve tools if aftersales' departments are to continue to thrive.
Straightforward processes and easy-to-access aftersales systems enable the delivery of exceptional customer service demanded by today’s consumer
