The UK body repair sector is under threat from an industry-wide shortage of skills, according to a survey by Auto Body Projects and Trend Tracker.
We know that customers are paying on average of 11% more, when they choose a franchised dealer to carry out work.
To improve revenues and encourage customer contact, dealers need to provide a true ‘one-stop-shop’ that meets their regular car care needs.
Manufacturer warranties are 10 times more likely to encourage new car buyers back to the franchised workshop than service plans, according to Castrol Professional and Trend Tracker.
Automotive Management Live: Where franchised and independent dealers will find everything they need to know about operating a modern showroom and service and repair facility fit for the digital age.
When: November 12 2020
Where: Birmingham NEC
Find out what features are in this month's, and future, issues