When: Thursday, May 8, 2025 2pm
In the years ahead franchised dealers' workshops will require efficiency, connectivity, timeliness and a multi-franchised, full-service approach.
This webinar, brought to you by Automotive Management, will discuss how technology such as AI and connected cars will make workshop processes much more effective in future.
In addition, it will examine what needs to be on offer, from accessories to tyre replacement, to make the franchised workshop the first choice for the customer.
Meet the panel:
Franz Wimmer, chief revenue officer, Intellegam
Katherine McLoughlin, head of aftersales, LSH Auto
Nathan Tomlinson, managing director, Devonshire Motors
Neil Tonks, group aftersales director, Pentagon Motor Group
Tom Seymour, contributing editor and webinar chair, AM
Tom Seymour is an experienced B2B journalist with more than 20 years of expertise in the automotive retail sector.
Since becoming a freelance writer in 2015, he has contributed to a wide range of automotive, business and technology publications.
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An award-winning journalist and editor, with two decades of experience covering the motor retail industry, and accredited by the Institute of Leadership and Management (ILM) plus the National Council for the Training of Journalist (NCTJ)
As editor of AM since 2016, Tim is responsible for its media content, planning and production across AM's multiple channels, including the website, digital reports, webinars, social media and the editorial content of AM's events, Automotive Management Live and the AM Awards. His focus is on interviewing senior leaders of franchised dealer groups and motor manufacturer national sales companies to examine latest developments in UK motor retail.
