Classified sites believe telling car buyers how good (or not) a price is will boost sales and build trust, but some dealers fear it will drive down prices.
A dramatic fall in complaints shows self-regulation has killed the ‘Arthur Daley’ stereotype, says the Chartered Trading Standards Institute’s Tim Milsom
The Institute of the Motor Industry (IMI) is confident dealer groups will be able to use all funding from their apprenticeship levy to avoid handing back unused money to the Government.
Volkswagen Group UK said it will “robustly” defend against claims being brought by law firm Harcus Sinclair concerning the emissions scandal.
Changing legislation poses challenges for how motor retailers deal with their workers
Auto Trader has confirmed it is aiming to introduce its new price indicator labels to adverts before the end of March this year.
The Motor Ombudsman received 7,200 enquiries from customers related to its Vehicle Sales Code between launch in September until December last year.
The internet gives dealers far fewer chances to woo a customer, but in-depth knowledge and flexible service can help the test drive to redress the balance.
Mazda is currently looking at whether it can introduce its MyWay test drive concept across other major cities in the UK to help crack cold territories where it has low or no dealer representation.
Most of your customers visit your website and go on to buy cars using finance – make their journey as easy as possible.
How well and how quickly you manage your leads is more important than how you generate them, whether in business or private sales.
Skoda is piloting a new approach to selling used cars ahead of revamping its approved used car programme next year.
The target-driven used car salesmen of yesteryear are being replaced by dealership ambassadors, who ‘consult’ with their customers rather than ‘closing’ them.
Car dealers need to look beyond the sales department to identify their rising stars.
Audi has revealed pictures of its new R8 Spyder and it will be priced from £129,990 when it goes on sale later this year.
