GoldSand Digital will officially launch its new digital welcome pack at the AM Aftersales Conference next week, following a successful pilot period.
Tom Kirkham, divisional aftersales director of Sytner, will share his experiences on installing video services into its 13 Mercedes-Benz dealerships at the AM Aftersales Conference 2015.
Drivers looking for a car service or repair show little loyalty to the repairer they used before, research conducted by WhoCanFixMyCar.com reveals.
Car dealers are set to benefit as the Allstar fuel card now can now be used by businesses to pay for servicing, maintenance and repair (SMR).
Tyre sales by car dealers could come under pressure as the AA has announced the launch of its own mobile tyre fitting service.
South of England bodyshop chain Seward has been sold to Nationwide Accident Repair Services.
The UK's largest bodyshop group, Nationwide Accident Repair Services, is the target of a takeover bid by part of global asset manager The Carlyle Group.
Future-proofing your business and how to make inroads into profitable new areas will be top of the agenda at AM Aftersales Conference this month.
FPS, a national car parts distribution business owned by Lookers, has made UK history by delivering a part using a drone.
Franchised dealers could be taking a much larger share of business in the lucrative fleet sector, but are still falling short in a number of key areas, including the level and reliability of service they provide.
Car dealers are to be given insight into best identifying and capitalising on key upselling opportunities by a leading profit consultant and business author.
MoT Stations will have to look at changing and possibly enhancing how they manage test quality, says the RMI, as the Driver and Vehicle Standards Agency (DVSA) has announced that its new MoT computer system will not record quality control checks.
Franchised dealers need to build the infrastructure to meet the needs of the consumers' entire car ownership cycle.
Renault’s network of Pro Plus van dealers is to start opening later and at the weekend to offer out of hours servicing for fleets.
Just Car Clinics has added another two bodyshops to its accident repair network, entering Scotland for the first time.
Charles Eveson, managing director of Oxfordshire-based authorised Ford repairer Kernahan Service will reveal lessons learned from nearly 40 years in the franchised and independent sector at the AM Aftersales Conference in April.
A highly commended entrant in this category last year, Pebley Beach was nominated for this year’s AM Awards by Hyundai, having taken the crown as its best dealer for aftersales in 2014.
In an increasingly fragmented aftersales marketplace, service plans can mean the difference between keeping your customers for aftersales support and future car sales and seeing them slip away to the wider market.
Managing director of the International Car Distribution Programme Steve Young is the latest speaker to be confirmed for the AM Aftermarket Conference 2015.
The average UK car dealer finished the year strongly making a profit of £27,000 in December, an improvement of £5,000 over the prior year.
Customer retention and return, and how proactive marketing and innovative communications strategies can help reduce drain among existing customers will be the focus for Adam Goran, of Grass Roots at the AM Aftersales Conference 2015.
The hunt for the UK’s best young automotive apprentices will start on February 9, with the opening of online registrations for the 2015 Institute of the Motor Industry Skill Auto competition.
"A shift in the average age of vehicles in the car parc has changed the whole landscape of the automotive aftermarket" says director at Trend Tracker Chris Oakham, who will explain the challenges the franchised dealer sector faces in this area at the AM Aftersales Conference 2015.
International Motors Group, the official importer for Subaru, Isuzu and Great Wall in the UK, has announced the 2015 launch of its ‘ProParts’ range of automotive service and upgrade items.
Consumers' lack of confidence in repair standards is partly to blame for nearly half of motorists admitting they drive cars knowing they are faulty.
