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10 minutes with… Robin Shaw, Bridgestone managing director, North Region & Farrell Dolan, Bridgestone sales and marketing director, North Europe
Bridgestone’s MD and sales and marketing director explain the UK’s bad tyre habits, the impact of driverless cars and why safety always comes first.
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5 minutes with… John O’Donnell, managing director, EMaC
EMaC managing director John O'Donnell outlines the benefits of service plans for dealers, how technology affects the market and how to deal with complaints.
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10 minutes with… Mike Dennett, BMW Financial Services managing director
Mike Dennett, managing director of BMW Financial Services, on how PCPs affect the market, the impact of the FCA and BMW’s digitally disruptive partners.
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10 minutes with ... Joanna Swash, managing director, Moneypenny
Joanna Swash, Moneypenny’s managing director, explains why outsourcing overflow calls to trained handlers makes sense for dealers.
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Five minutes with ... Jair Marrugo, managing director, Mapfre Abraxas
Jair Marrugo, the boss of Mapfre UK, talks about adapting to Brexit and car dealers’ rising opportunities with online insurance sales.
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17 minutes with: Auto Trader chief executive Trevor Mather
Trevor Mather, Auto Trader's chief executive, on competitors, the threat from manufacturer direct sales and the implications of Brexit
