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Used car dealer's £5,000 bill follows customer mistreatment

Court

Magistrates ordered a used car dealer to pay £5,000 in compensation and fines after hearing how he sold unroadworthy vehicles and refused customer refunds.

Andrew Ostolski, of Heathfield Way, Mansfield, pleaded guilty to seven offences against consumer protection from Unfair Trading Regulations 2008 when he appeared at Mansfield Magistrates Court, the Nottingham Post reported.

The court heard how 36-year-old Ostolski, director of QMC Limited in Bradder Way, Mansfield, refused to refund deposits to two customers in December 2015 and January 2016.

One female customer claimed that she was subjected to aggressive behaviour when she requested her money back.

In August last year, QMC Limited sold a Ford Focus that broke down on its first journey. No refund was offered to that customer, despite the car being collected by the dealer.

The owner of a faulty Vauxhall Astra – later found to be unroadworthy – was also refused a refund.

Ostolski was ordered to pay £2,790 in compensation to three customers, court costs of £1,672 and a fine of £700 for aggressive sales tactics, misleading claims and not refunding deposits.

QMC Limited was also fined £750 after admitting four offences against consumer protection from Unfair Trading Regulations 2008 and one offence under the Road Traffic Act 1988.

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Comments

  • Iceage - 27/01/2017 22:36

    Yeh right and meanwhile VW have got away with the worlds BIGGEST automotive fraud

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